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Bullying & Harassment

Bullying and harassment involves a more powerful person or group of people oppressing a less powerful person or group, often because they’re different. 

These differences can be related to culture, ethnicity, gender, sexual orientation, ability or disability, physical appearance, age or economic status. 

Workplace bullying affects the psychological and physical health of not only the aggressor and the victim, but also everyone in the workplace. 

What is workplace bullying and harassment? 

Bullying includes cultural insensitivity, unfair and excessive criticism, publicly insulting people, ignoring a person’s point of view, constantly changing or setting unrealistic work targets, and undervaluing someone’s efforts at work. 

Harassment is unwelcome behaviour that humiliates, offends or intimidates. It is neither appropriate nor relevant to work. 

Someone may be harassed through the use of words, actions, images, attitudes, and the creation of a hostile or threatening atmosphere. 

Workplace bullying and harassment can occur through verbal or physical abuse, email, text messages, instant messaging or on other social media channels. In some cases, workplace bullying continues outside the workplace. 

The most effective way to prevent or address bullying is for your employer to send a clear message that workplace bullying is unacceptable and will not be tolerated. 

What to do if you’re bullied or harassed at work 

  • Seek help and advice from someone you trust 
  • If you’re able, tell the bully that you find their behaviour unreasonable 
  • If their behaviour doesn’t stop, see if your employer has a bullying policy and follow the procedures to report it 
  • Check if your industrial award or workplace agreement details processes for bullying or grievance handling 
  • We can talk to your employer and provide mediation if needed.
  • Contact Training Services NSW – phone 13 28 11 
  • See a doctor, if necessary 

For immediate assistance contact Master Builders Apprenticeship service on 02 8586 3533

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This document outlines the direct debit arrangements between Master Builders Association of NSW Pty Ltd, ABN 11 074 397 532 (MBANSW) and you.

MBANSW is the registered Group Training Organisation and Apprenticeship Services arm of Master Builders Association of New South Wales, ABN 96 550 042 906 (Master Builders)

“You”, “your” and “Host Employer” refer to you, your company and business nominated in the table below.

This document outlines the direct debit arrangements between MBANSW and you.

Direct Debit Terms and Conditions

  • Your nominated account or credit card will be debited weekly for hosting a MBAS or MBAS+ apprentice or trainee.
  • The first debit to your account will occur within 7 working days of the MBAS or MBAS+ apprentice or trainee commencing their placement with your business.
  • If an invoice payment is due on a non-business day, it will be debited from your account on the following business day.
  • Host Employer account information held by MBANSW will be kept confidential. Please note that some information is provided to the MBANSW financial institution to initiate the debit to your nominated account.
  • MBANSW will give you a minimum of 14 days’ notice in writing of changes to these Terms and Conditions.
  • If you wish to make changes to this arrangement, please contact MBANSW on (02) 8586 3533.

Your responsibility in this arrangement

  • Ensure that your nominated account can accept direct debits (your financial institution can confirm this).
  • Ensure there are sufficient cleared funds in the nominated account on the drawing date.
  • Advise MBANSW in writing if the nominated account is transferred or closed.

Please note that if your payment is dishonoured by your financial institution, a re-draw will take place within 7 days.

Any transaction fees payable by MBANSW in respect to a dishonoured payment will be added to your account.


Please direct all enquiries to MBAS (02) 8586 3533 or apprenticeship@mbansw.asn.au;

Please include your phone and email address.

I/We authorise MBANSW to arrange for funds to be debited from my/our nominated account at the financial institution identified below.

This authority to direct debit will remain in place in accordance with these Terms and Conditions.